Shipping Policy

Shipping Policy

Last updated: September 2026

At SisterSole, we want your order to reach you as quickly and safely as possible. Please read our shipping policy carefully before placing your order.

Where We Ship

We currently ship to the following countries:

  • United States (USA)
  • Canada
  • United Kingdom (UK)
  • New Zealand
  • Australia

Delivery Times

Orders are typically delivered within 5–8 business days from the date of dispatch. Please note that business days exclude weekends and public holidays.

Processing time (before dispatch) is usually 1–2 business days. You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Rates

Shipping rates are calculated at checkout based on your location and order size.

Order Tracking

Once your order has been shipped, you will receive an email with your tracking number. You can use this to monitor your delivery.

Delays

While we do our best to meet the estimated delivery times, delays can occasionally occur due to customs, weather, or carrier issues. SisterSole is not responsible for delays outside of our control.

Customs & Import Duties

For international orders, customs duties and import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer.

Questions?

If you have any questions about your shipment, please contact us at hello@sistersole.com.